Resources
Mental Health & Emotional Wellbeing (Birmingham)
Birmingham Healthy Minds (NHS Talking Therapies)
- Support: Anxiety, depression, trauma, stress
- Who: 16+ (self‑referral)
- Phone: 0121 301 2525
- Website: https://www.birminghamhealthyminds.uk
Kooth
- Support: Online counselling, forums, wellbeing tools
- Who: Ages 11–25
- Access: Online only
- Website: https://www.kooth.com
Shout – Crisis Text Line
- Support: 24/7 crisis support
- Text:85258
- Cost: Free
Mind Birmingham
- Support: Mental health advice, advocacy, community support
- Phone: 0121 262 3555
- Website: https://www.mindbirmingham.org.uk
National Careers Service – Birmingham
- Support: Careers advice, CVs, job searching
- Phone: 0800 100 900
- Website: https://nationalcareers.service.gov.uk
- The Prince’s Trust – West Midlands
- Support: Courses, funding, mentoring, employment support
- Phone: 0800 842 842
- Website: https://www.princes-trust.org.uk
Birmingham Young People’s Service (GreenSquareAccord)
- Support: Life skills, tenancy sustainment, education, mental health
- Who: 16–25, care leavers & young people at risk of homelessness
- Website: https://greensquareaccord.co.uk/care-and-support/service-directory/birmingham-young-peoples-service
[greensquar…cord.co.uk]
Shelter Birmingham
- Support: Housing rights, tenancy advice, homelessness prevention
- Phone: 0808 800 4444
- Website: https://england.shelter.org.uk
[england.sh…ter.org.uk]
YMCA Birmingham
- Support: Supported housing, life skills, wellbeing activities
- Phone: 0121 766 7400
- Website: https://ymcabirmingham.org.uk
[ymca.org.uk]
🌍 Community, Social & Positive Activities
The Mix (National – used locally)
- Support: Advice, crisis help, wellbeing, relationships
- Phone: 0808 808 4994
- Website: https://www.themix.org.uk
Useful Numbers:
Birmingham
Birmingham Council Tax: 0121 303 1113
Birmingham Benefit services: 0121 464 7000
Birmingham Refuse collection: 0121 303 1112
Wolverhampton
Wolverhampton council tax: 01902551166
Wolverhampton Benefit services: 01902551166
Wolverhampton emergency out of hours support: 01902552999
Wolverhampton Refuse collection: 01902551155
Benefits
Universal Credit: 0345 600 0723
Employment Support Allowance: 0345 608 8545
HMRC Tax Credits: 0345 300 3900
Child Benefit: 0300 200 3100
Utilities
Transco: 0800 111 999
Severn Trent: 0345 750 0500
South Staffs Water: 0800 389 1011