Resources

Mental Health & Emotional Wellbeing (Birmingham)

Birmingham Healthy Minds (NHS Talking Therapies)

  • Support: Anxiety, depression, trauma, stress
  • Who: 16+ (self‑referral)
  • Phone: 0121 301 2525
  • Website: https://www.birminghamhealthyminds.uk

Kooth

  • Support: Online counselling, forums, wellbeing tools
  • Who: Ages 11–25
  • Access: Online only
  • Website: https://www.kooth.com

Shout – Crisis Text Line

  • Support: 24/7 crisis support
  • Text:85258
  • Cost: Free

Mind Birmingham

  • Support: Mental health advice, advocacy, community support
  • Phone: 0121 262 3555
  • Website: https://www.mindbirmingham.org.uk

National Careers Service – Birmingham

  • Support: Careers advice, CVs, job searching
  • Phone: 0800 100 900
  • Website: https://nationalcareers.service.gov.uk
  • The Prince’s Trust – West Midlands
  • Support: Courses, funding, mentoring, employment support
  • Phone: 0800 842 842
  • Website: https://www.princes-trust.org.uk

Birmingham Young People’s Service (GreenSquareAccord)

  • Support: Life skills, tenancy sustainment, education, mental health
  • Who: 16–25, care leavers & young people at risk of homelessness
  • Website: https://greensquareaccord.co.uk/care-and-support/service-directory/birmingham-young-peoples-service
    [greensquar…cord.co.uk]

Shelter Birmingham

  • Support: Housing rights, tenancy advice, homelessness prevention
  • Phone: 0808 800 4444
  • Website: https://england.shelter.org.uk
    [england.sh…ter.org.uk]

YMCA Birmingham

  • Support: Supported housing, life skills, wellbeing activities
  • Phone: 0121 766 7400
  • Website: https://ymcabirmingham.org.uk
    [ymca.org.uk]

🌍 Community, Social & Positive Activities

The Mix (National – used locally)

  • Support: Advice, crisis help, wellbeing, relationships
  • Phone: 0808 808 4994
  • Website: https://www.themix.org.uk

Useful Numbers:

Birmingham

Birmingham Council Tax: 0121 303 1113

Birmingham Benefit services: 0121 464 7000

Birmingham Refuse collection: 0121 303 1112

Wolverhampton

Wolverhampton council tax: 01902551166

Wolverhampton  Benefit services: 01902551166

Wolverhampton emergency out of hours support: 01902552999

Wolverhampton Refuse collection: 01902551155

Benefits

Universal Credit: 0345 600 0723

Employment Support Allowance: 0345 608 8545

HMRC Tax Credits: 0345 300 3900

Child Benefit: 0300 200 3100

Utilities

Transco: 0800 111 999

Severn Trent: 0345 750 0500

South Staffs Water: 0800 389 1011

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